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How long do we save your data
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Where your data is sent
Visitor comments can be checked through an automatic spam detection service.
INFORMATION ON THE PROCESSING OF PERSONAL DATA pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR)
Premise
This information is provided for the site "https://erboristerialettignatur.com" (Site) owned by Erboristeria Lettig Natur, with registered office in Via Forni di Sotto n. 13 – Udine 33100 Ud IT, with VAT number 02908970300 (Data Controller), as Data Controller pursuant to the GDPR.
Purchases on the Site
Upon your provision, your personal data will be processed to allow you to make purchases on the Site.
Registration
The information and data requested in case of registration will be used to allow you both to access the reserved area of the Site and to use the online services offered by the Data Controller to registered users.
Marketing
Subject to your consent, the Data Controller may process the personal data you provide in order to send you advertising material and / or newsletters relating to its own or third party products.
Soft spamming
The Data Controller may use, for the purposes of direct sale of the products offered for sale through the Site, the e-mail coordinates provided by you in the context of a purchase on the Site, even without your consent, provided that it is a product similar to the one object of the previous sale (so-called soft spamming). You may however refuse this processing at any time by communicating your opposition to the Data Controller.
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In compliance with the GDPR, we hereby inform you that the Data Controller will process personal data concerning you under the following conditions.
Art. 1. Purpose and legal basis of the processing. Mandatory or optional conferment.
Consequences of refusal to treatment.
The processing of personal data is aimed at achieving the following purposes:
a. to allow registration on the Site and access to the services reserved for registered users as well as to allow compliance with the obligations deriving from the law or regulations in force, in particular, in the administrative, accounting, public security fields. The legal basis of the processing is the need of the Data Controller to carry out pre-contractual measures adopted at the request of the interested party or to fulfill a legal obligation;
b. in the case of making an online purchase order, to allow the conclusion of the purchase contract and the correct execution of the operations related to the same (and, if necessary according to sector legislation, to fulfill tax obligations). The legal basis of the processing is the obligation of the Data Controller to execute the contract with the interested party or to fulfill legal obligations;
c. limited to the e-mail coordinates provided by you in the context of a purchase through the Site, to allow the direct offer by the Data Controller of similar products (so-called soft spamming), provided that you do not object to such processing in the manner provided for in this statement. The legal basis of the processing is the legitimate interest of the Data Controller to send this type of communications. This legitimate interest can be considered equivalent to the interest of the interested party to receive "soft-spam" communications;
d. subject to your consent, for sending newsletters and for carrying out market surveys, also aimed at assessing the degree of user satisfaction, and sending advertising material relating to products of the Data Controller and / or third parties, by means of systems such as email (marketing purposes); The legal basis of the processing is the consent of the interested party;
e. to respond by email, telephone to your requests. The conferment is optional, but your refusal will make it impossible for the Data Controller to respond to your requests. The legal basis of the processing is the legitimate interest of the Data Controller to respond to user requests. This legitimate interest is equivalent to the user's interest in receiving a response to communications sent to the Data Controller.
The provision of data for the purposes referred to in points a) and b) is purely optional. However, since this processing is necessary to make a purchase on the Site, your refusal to provide the data in question will make it impossible to make such a purchase through the Site.
The consent to the processing of your data for marketing purposes is purely optional. Failure to consent will only imply the consequences described below.
Failure to consent to the processing of data for marketing purposes will make it impossible for you to receive advertising material relating to products of the Data Controller and / or third parties as well as the impossibility for the Data Controller to carry out market surveys, also aimed at assessing the degree of user satisfaction, as well as to send you newsletters.
Without prejudice to the foregoing, it is understood that the Data Controller may still use your personal data for the sole purpose of correctly fulfilling the obligations established by the laws in force and the obligations deriving from the contractual relationships between you and the Data Controller.
We remind you that you may object to the processing of your personal data also through a special link at the bottom of any promotional email sent by the Data Controller.
Social networks
By choosing the option of registration and / or access to the Site through Facebook and Google Plus, you agree that the respective social networks used from time to time to access the Site transmit to the Data Controller the personal data necessary for registration and / or access.
Payment card details
To make a payment through one of the payment cards offered on the Site, the user must enter the confidential data of the payment card directly on a page that will communicate through a secure encryption protocol with the payment service provider (which will act as an independent data controller), without passing through the server of the Data Controller which, therefore, it will not process such data in any way. The data will be acquired in encrypted format.
In compliance with the legal obligations provided for by Directive 2015/2366/ (EU) on payment services in the internal market (PSD2), you are informed that, with reference to purchases made on the Site by credit card, among the data necessary for the conclusion of the purchase process may include the mobile phone number you communicated, or a different personal data necessary to complete the purchase process. In fact, to allow you to complete the purchase, the payment institution in charge of managing the transaction will send you an authentication code, which must be reported by you as part of the purchase process to meet the authentication criteria provided by PSD2 (Strong Customer Authentication). The processing of your personal data for these purposes has as its legal basis the fulfillment of legal obligations and does not require your consent.
With reference to the payment card data, it should be noted that the processing of your personal data is necessary to allow the conclusion of the online purchase contract with the Data Controller. Failure to provide these data, therefore, will not allow you to complete the online purchase process.
Paypal
On the Site it is also possible to purchase through the PayPal payment instrument. In this case, you will be directed to a page outside the Site, where you must indicate the personal data requested by PayPal – which will act as an independent data controller – to complete the purchase process. Personal data will not pass through the server of the Site which, therefore, will not process such data in any way. The processing of your personal data is necessary to allow the conclusion of the online purchase contract with the Data Controller. Failure to provide these data, therefore, will not allow you to complete the online purchase process.
Special or judicial data
The Data Controller does not process particular or judicial data.
Art. 2. Methods of Treatment
The processing of your personal data will be mainly carried out with the aid of electronic or automated means, according to the methods and with the appropriate tools to guarantee security and confidentiality in accordance with the GDPR. The information acquired and the methods of processing will be relevant and not excessive with respect to the type of services rendered. The data will also be managed and protected in environments whose access is under constant control.
Art. 3. Data communication and dissemination
Your data may be communicated:
to all those subjects (including Public Authorities) who have access to personal data by virtue of regulatory or administrative provisions
to companies or third parties in charge of printing, enveloping, shipping and / or delivery and / or collection of products purchased through the Site
to post offices, couriers, suppliers (e.g. drop shipping) or shippers in charge of delivering products purchased through the Site
banks and companies that manage national or international payment circuits through which online payments are made for products purchased through the Site
to companies, consultants or professionals who may be in charge of the installation, maintenance, updating and, in general, management of the hardware and software of the Data Controller or of which the latter uses for the provision of its services
to external companies in charge of sending advertising communications on behalf of the Data Controller
to employees and/or collaborators of the Data Controller
to those who manage online payment transactions
to all those public and / or private subjects, natural and / or legal persons (legal, administrative and tax consultancy firms, Judicial Offices, Chambers of Commerce, Chambers and Employment Offices, etc.), if the communication is necessary or functional to the correct fulfillment of the obligations deriving from the law.
The data concerning you will not be disseminated, except in anonymous and aggregate form, for statistical or research purposes.
Art. 4. Treatment Owner
The Data Controller of personal data can be contacted at the following addresses:
Erboristeria Lettig Natur, Via Forni di Sotto n. 13 – Udine 33100 Ud IT P.iva 02908970300 Phone: +390432481514
Or through the contact form on the Site. Click here to contact us
Art. 5. Retention of personal data
The user's data will be kept only for the time necessary to ensure the correct provision of the services offered and in any case within the terms provided for by the legislation or by the provisions of the Guarantor for the Protection of Personal Data.
In case of closure of the Site account on the initiative of the user, the data contained therein will be kept for administrative purposes for a period not exceeding 90 days, without prejudice to any specific legal obligations on the conservation of accounting documentation or for public security purposes.
In any case, it is understood that personal data will be stored and processed for marketing purposes for the period of time allowed by law and by the provisions of the Guarantor for the Protection of Personal Data. At the end of this period, the Data Controller may ask the user to renew consent to the processing of his data for these purposes or make them anonymous and keep them only for statistical or historical purposes.
Art. 6. Rights of the person concerned
Pursuant to art. 13 of the Privacy Regulation, the Data Controller informs you that you have the right to:
ask the Data Controller for access to personal data and the correction or cancellation of the same or the limitation of the processing that concern you or to oppose their treatment, in addition to the right to data portability
revoke consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation
lodge a complaint with a supervisory authority (e.g.: the Guarantor for the protection of personal data).
The above rights may be exercised with a request addressed without formalities to the Data Controller at the contacts indicated above.
Art. 7. Changes
The Data Controller reserves the right to make changes to this information at any time, giving appropriate advertising to users of the Site and ensuring in any case an adequate and similar protection of personal data. In order to view any changes, you are invited to regularly consult this information